Privacy policy

Last updated: February 4, 2026

Fatma Sevildi Couture (“we,” “us,” “our”) operates this online store and related services to provide you with curated shopping for custom modest bridal and couture fashion. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through our website and services.

By using this website, you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

We collect personal information about you when you interact with our website or services, including:

a. Contact and Account Information

  • Name, email address, phone number, shipping & billing addresses.

b. Transaction Information

  • Order details, payment confirmation, purchase history.

c. Device & Usage Data

  • IP address, browser type, device type, pages viewed, interaction data.

d. Communications

  • Messages you send to us via support, forms, or email.

e. Automated Data

  • Cookies and similar technologies used for analytics and advertising.

2. How We Use Personal Information

We use your personal data for:

a. Order Fulfillment

  • Process purchases, billing, shipping, returns, and exchanges.

b. Customer Support

  • Respond to inquiries and provide support.

c. Personalization

  • Tailor recommendations and improve your shopping experience.

d. Marketing

  • Send promotional emails or messages when you consent or opt-in.

e. Security & Fraud Prevention

  • Detect fraud, secure accounts, and protect services.

f. Legal Compliance

  • Comply with law enforcement or legal obligations where required.

3. Cookies & Tracking Technologies

We use cookies and tracking tools to collect data about:

  • Website performance

  • User interaction

  • Advertising effectiveness

You may have the ability to manage or disable certain cookies through your browser settings. Always review our cookie notice for more details.

4. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: shipping partners, payment processors, analytics, marketing tools.

  • Third-Parties for Advertising: platforms that help serve personalized ads.

  • Legal Requests: where required by law or for fraud protection.

We do not sell your personal data.

5. Data Security & Retention

We maintain reasonable safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

We retain your information only as long as necessary to provide services, fulfill legal obligations, resolve disputes, or enforce our policies.

6. Your Rights

Depending on where you live, you may have certain rights under applicable laws such as GDPR (EU) or CCPA (California), including:

  • Access your personal information

  • Correct or update your information

  • Delete personal data

  • Restrict or opt-out of data processing

  • Request portability of your data

To exercise these rights, contact us at:

Fatma Sevildi Couture

📧 Email: info@fatmasevildicoture.com
📍 Address: Tekstilkent Cd, A5 Block No:33 Esenler, Istanbul, 34235 Türkiye 

7. Minors

Our services are not directed at children under 16. We do not knowingly collect personal data from minors.

8. International Transfers

Your personal information may be transferred to and stored outside your country, including countries with different data protection laws, such as Turkey or the United States. When applicable, we use recognized lawful transfer mechanisms.

9. Changes to This Privacy Policy

We may update this Privacy Policy for operational, legal, technical, or regulatory reasons. We will post the updated version on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions about this policy or want to exercise your rights, contact:

📧 Email: info@fatmasevildicouture.com
📍 Address: Tekstilkent Cd, A5 Block No:33 Esenler, Istanbul, 34235 Türkiye

Why This Matters

A privacy policy must clearly describe what data you collect, why you process it, how it’s used, and how individuals can control it — especially under laws like GDPR and CCPA.
This version aligns with global ecommerce standards and builds trust with customers in the USA, Canada, UK, and EU.